There are a few of the characteristics of a human being which renders one helpless in predicting his behavior. It is because of this helplessness which puts every regulation to naught if the human being is unwilling to co-operate and submit to the direction and command. This human aspect of the management science has put certain limitations on the management that is why it has been assailed from different quarters
Management is responsible to all the above categories of people. The management is the member of the society; it is the citizen of the nation. It represents its masters-the shareholders. It serves as a servant to the consumer with an intention to offer him maximum satisfaction. It guides its workers. It leads them. It encourages a team spirit among them. I
Management is the process of decision making, Management is a process of control over action of human being ; and Management goes with the express and pre-determined purpose. An enterprise may either be of small size or of a big size it undergoes necessary changes with the change in atmosphere, process, circumstances and necessity
Koontz has defined management as an “art of getting things done through and with the people in formally organized groups”. His definition makes it amply clear that management is considered to be a creative force which provide leadership to those who are not well equipped in determining the objects of an enterprise. They need a planned set of objectives.
According to Franklin G Miller "department is a work group performances certain word. It is a division, branch, or area under the direction of man”. Departmentalization is a process of dividing the whole of enterprise into groups and sub-groups. But decentralization refers to a decision on authority so as to diffuse the authority in a manner in which it is helpful in effective operation of the activities of the enterprise.
Decentralization helps in reducing the burden of the top executives a they delegate their power to their subordinates and make them free for more important work requiring their urgent attention. Policy framing, programme scheduling and important decision making are a few of the important jobs which top executives have to undertake and give proper attention.
Decentralization is opposite to centralization where there is no concentration of authority instead diffusion is planned and executed. Decentralization emerges from the principles of delegation. Delegation plays role of a peace-maker in decentralization. Without which decentralization might have been a distant possibility. Delegation makes the subordinate feel that he too is important for the organization
Every organization structure in the beginning starts with centralized management structure. But with its every growth it tends to decentralize and really after its full growth it cannot remain centralized. Delays and difficulties of centralization yield to decentralization but does not mean that centralization is never good. It is good at times and serves better if the structure is not large and growth as comparatively small or medium-sized.